
Step 6: Check for a Bluetooth driver update If you need to use Bluetooth while in Airplane mode, you can manually toggle it back on. NOTE:Īirplane mode automatically turns off Wi-Fi and Bluetooth. Make sure Airplane mode is turned off, and Wi-Fi and Bluetooth are turned on. In Windows, search for and open Airplane mode. On your computer, make sure your wireless communication settings allow for a Bluetooth connection. Step 5: Check the wireless communication settings Turn on the computer and device, and then try to pair. Restarting the device and computer might resolve any connectivity error states.Ĭlose all running programs on your computer, and then shut down the computer. Objects such as TVs, microwaves, cordless phones, or other wireless devices can weaken Bluetooth signals. Make sure there are no objects between your computer and device. Move the computer and device closer together, usually within 10 m (33 ft). Make sure the device is on and discoverable.Ĭheck for and turn off Bluetooth on any other devices that are not being used. The Bluetooth wireless signal between your computer and device might be too weak to make a good connection. If your device does not display in the list, right-click the Bluetooth card, select Enable device, and then try to pair. If your device displays in the list, the Bluetooth signal is on. Open Device Manager, and then click the arrow next to Bluetooth or Bluetooth Radios. When the Bluetooth signal is turned off, you cannot pair an existing device, add a new device, or modify Bluetooth settings. Step 2: Make sure the Bluetooth signal is on

If Bluetooth displays, continue to the next step. If Bluetooth does not display, your computer does not support it. In Device Manager, look for Bluetooth or Bluetooth Radios in the list. In Windows, search for and open Device Manager. Use Device Manager to confirm if your computer supports Bluetooth. HP Instant 1: Confirm your computer has Bluetooth.Business PCs, Workstations and Point of Sale Systems.

Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.

